We accomplish this by having everyone - staff, interns and volunteers - use a strength based, client-centered counseling approach to empower all survivors. We support the survivor to explore coping strategies and therapeutic techniques that resonate and work best for them, rather than diagnosing or telling a survivor what they should do. Survivors are always in the driver's seat.
Client centered services involve listening, encouraging, validating, normalizing, reflecting and giving resources while providing a safe environment in which to do so.
We have served Southern Illinois for 49 years by providing the following confidential, free of charge services to adults, adolescents and children:
• 24-hour crisis hotline intervention 1-800-334-2094
available 7 days a week, 365 days a year, emergency shelter, food, supplies, referrals and transportation
• Individual and group support, counseling information, referrals, education
• Case management, legal, medical, and personal advocacy